Privacy Policy

Thank you for choosing to use Phone Cleaner (hereinafter referred to as “Phone Cleaner”). Your use of our website and application signifies your agreement to comply with this privacy policy. Phone Cleaner reserves the right to change and modify this privacy policy at any time without prior notice. Please check regularly to ensure you are aware of any changes. We value your privacy and have implemented measures to protect your personal information. Please read the following policy carefully to understand how we collect, use, and share your information.

  • Applicability of this Privacy Policy

This privacy policy applies to the website, applications, and other services operated by Phone Cleaner. For simplicity, we refer to all these as our “services” or “applications” in this privacy policy. Links to this privacy policy are provided on all applicable services for clarity.

  • Information We Collect

Naturally, without some information about you (such as your email address in certain services), we cannot help you achieve an excellent user experience. We collect information generated when you use our services and information from third parties. Your information may be stored in identifiable or aggregated formats, making reasonable identification impossible.

Information You Provide

You choose to provide us with certain information when using our services, including:

  • Information provided to our support team when reporting issues or communicating with us.
  • Voluntary feedback through surveys or similar requests for opinions, suggestions, modifications, or improvements (“Feedback”). Any feedback you provide is voluntary, and you agree that Phone Cleaner owns and may use any feedback at its discretion.

Information Received from Others

In addition to information directly provided by you, we receive information about you from other sources, including:

  • Information from partners, such as details about the success of our advertisements on their websites or platforms.
  • If you purchase subscriptions in our applications, Apple does not provide us with personal information about subscribers (such as name, email, or payment information). Only anonymous data is transferred to Phone Cleaner.

Information Collected When Using Our Services

When you use our services, we collect information about the features you use, how you use them, and details about the device you use to access our services. See below for more details:

  • Usage Information: Details about your activities on our services, such as login times, time spent in the application, features used, and clicked advertisements.
  • Device Information: Information collected from the device you use to access our services, including geolocation data, wireless and mobile network connection information, hardware and software details, and identifiers.
  • Cookies and Similar Data Collection Technologies

As explained in Sections 2 and 4 of this privacy policy, we sometimes partner with third parties to provide advertisements or promotions. We or these third parties may use mobile software development kits (SDKs) for this purpose. SDKs are pieces of computer code that application developers can include in their applications to collect data and display advertisements. We may use this technology and similar technologies to deliver certain advertisements based on data related to your mobile device and collaborate with third parties embedding their SDKs in our services for third-party advertisements. If you wish to opt out of personalized advertising on your mobile device, please follow the instructions below or in the application (if applicable).

If you want to opt out of interest-based tracking on your mobile device, you can do so through your device “Settings,” as follows:

Opt-out on iOS devices, such as iPhone, iPad, or iPod:

If you have an Apple device, you can opt out of interest-based advertising by updating to iOS 12.0 or later and setting Limit Ad Tracking to “On.” For example, on an iPhone 8, you can do this by clicking Settings -> General -> Privacy -> Advertising and toggling “Limit Ad Tracking” to “On.” Our system is designed to respect your choices, and no personal information is used to provide interest-based advertising when this setting is on.

For more information about how we use cookies on our website, please refer to our Cookie Policy.

  • How We Use Information

We primarily use your information to provide and improve our services. Additionally, we may use your information to ensure your security and communicate with you. Read on for a more detailed explanation of the various reasons we use your information, along with practical examples.

Managing Your Account and Providing Our Services

  • Providing our services and ensuring their optimal functionality and operation.
  • Identifying, establishing, and managing your account and our relationship with you.
  • Offering customer support and responding to your requests.
  • Improving Our Services and Developing New Services
  • Developing new features and services based on user requests or feedback.
  • Analyzing information collected by Phone Cleaner through the Google Analytics (Analytics) tool Firebase for our applications. The device and other information we collect is provided to Google for data analysis. Any information provided to Google is subject to Google’s privacy policy, which can be found here: www.google.com/privacy.html. For more information on how Google’s Firebase Analytics tool uses data, visit:
  • Google: https://policies.google.com/privacy/
  • Researching and Analyzing Behaviors Related to Our Products, Services, or Content
  • Studying and analyzing your use or interest in our services or content to improve them.
  • The software may record information such as usage frequency, in-app events, aggregated usage, performance data, application errors and debugging information, and download locations for the application.
  • Communicating with You
  • Communicating with you about our products, services, or content that may interest you through mail, phone, and/or mobile devices (including in-app advertisements). If you do not wish to receive in-app advertisements, you may have the option to upgrade to the paid version of the app in some cases.
  • Providing Relevant Offers and Advertisements
  • Developing and displaying content and advertisements based on your interests and/or location and measuring their effectiveness. Third-party advertising partners may provide advertisements to you based on your interests when you use our services. These companies may use technology to collect data about users, including precise device location data, to help them customize relevant ads and measure their effectiveness. These companies may collect this data through SDKs or from users who view or interact with their advertisements. According to European law, most of these advertising partners are independent controllers of your information, meaning they are responsible for providing and complying with any policies related to the personal information they obtain related to the services.

Legitimate Interests: We may use your information when we have legitimate interests. For example, we analyze user behavior on our services to continuously improve our products, and we process information for management, fraud detection, and other legal purposes.

  • How We Share Your Information

For general business analysis or other legitimate business purposes, we may share aggregated information collected in any of the aforementioned situations with third parties, including consultants, advertisers, and investors. Please note that such aggregated information does not include any data that allows third parties to identify you.

We may share your information with the following other companies:

  • To assist us in technical processing operations, such as data hosting and maintenance, financial, legal, human resources, and accounting assistance, protecting our data and systems, and combating spam, abuse, fraud, infringement, and other unlawful activities.
  • For legitimate business purposes, such as company audits, analysis and merger reports, and compliance with applicable laws.
  • For corporate transactions
  • If we are wholly or partially involved in mergers, sales, acquisitions, divestitures, restructures, reorganizations, dissolutions, bankruptcies, or other changes in ownership or control, we may transfer your information.

When Required by Law

  • If reasonably necessary, we may disclose your information:
  • To comply with legal proceedings, such as court orders, subpoenas, or search warrants, government/law enforcement investigations, or other legal requirements.
  • Related to efforts to investigate, prevent, or take other actions against illegal activities, suspected fraud, or other improper behavior.
  • To protect and defend our company, our users, our employees, or others’ rights, property, or safety.

Exercising Legal Rights

  • We may also share information:
  • If disclosure would mitigate our liability in actual or threatened litigation.
  • When necessary to protect our legitimate rights and those of our users, business partners, or other relevant parties and/or comply with applicable laws.
  • To enforce our agreements or policies.
  • To investigate, prevent, or take other actions against illegal activities, suspected fraud, or other improper behavior.
  • How We Protect Your Information

The security of your personal information is important to us. We follow universally accepted standards to protect the personal information submitted to us, both during transmission and upon receipt. We make efforts to protect you from unauthorized access, alteration, disclosure, or destruction of your personal information. Like all technology companies, despite taking measures to protect your information, we do not promise and you should not expect that your personal information will always remain secure.

If we suspect or detect any security vulnerabilities, we may suspend your use of all or part of the services without further notice. If you believe your account or information is no longer secure, please notify us immediately at phonecleaner@rareshell.app.

  • Information Related to Children

Our services are intended for a general audience aged 13 and above (16 and above if you reside in the EEA). We do not knowingly collect information from children under 13 (or under 16 in the EEA). If you are under 13 (or under 16 in the EEA), please do not download or use the services. If you believe that we may have personal information about children under 13 (or under 16 in the EEA), please contact us at phonecleaner@rareshell.app, and we will promptly delete such personal information.

  • Your Rights

We want you to have control over your information and understand your privacy rights. If you wish to object to our use of your information, please write to us via email at the following address, and we will consider your request in accordance with applicable law. Please note that we may refuse requests for certain reasons, including if the request is illegal or may infringe on the rights and freedoms of others. For your protection, we may require you to provide proof of identity before responding to the above requests.

  • Cross-Border Data Transfers

Information sharing sometimes involves cross-border data transfers, such as to the United States and other jurisdictions. The United States, European Economic Area (EEA) member states, and other countries have different laws. When your information is transferred from your country to another country, the laws and rules of the country/region to which your information is transferred for the protection of your personal information may differ from those of the country/region where you reside.

The European Commission has adopted standard contractual clauses (also known as model clauses) to provide safeguards for the transfer of personal information outside the EEA. We use these model clauses or other appropriate safeguards (such as the EU-U.S. Privacy Shield for transferring personal information to some third-party service providers in the U.S., who are certified under the Privacy Shield framework) to allow data transfers from the EEA to other countries/regions.

  • How Long We Store Your Information

We will retain your information as long as your account is active or as needed to provide you with services. We will also retain and use your information as necessary within the required scope.

Please be aware that even though our systems are designed to carry out data deletion processes according to the above guidelines, due to technical limitations, we cannot guarantee the deletion of all data within a specific time frame.

  • Changes to the Privacy Policy

Because we are always looking for new and innovative ways to help you enjoy our services, this policy may change over time. We will notify you of any significant changes so that you have time to review them.

  • Data Protection Officer

For our European users, our Data Protection Officer is responsible for ensuring that your rights are respected and reviewing and supervising how we collect and use your personal information. They can be contacted at phonecleaner@rareshell.app

  • How to Contact Us

If you have any questions about this Privacy Policy, you can contact us through the following methods:

Online: support@smartcleaner.app.

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